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Frequently Asked Questions

What is Pintel?

How is Pintel different from other common messaging apps?

Who can I message using Pintel?

Can I message someone not having Pintel?

What are PINS?

How do I share my PIN or get the other person's PIN?

Do I need to create a PIN to message someone?

How do I generate a PIN?

Can I give the same PIN to multiple people?

How will I know who has messaged me?

What will happen if I delete a PIN?

How can I delete a PIN?

Can I get a deleted PIN back?

Can I transfer my PINS and messages to another phone/device?

Will Pintel work if I change my number?

What happens if I lose my phone?

How can I delete chats?

Can I recover my deleted chats?

Will deleting chats delete the pictures that I sent?

Can I use Pintel for group messaging

How do I use emoticons and smileys?



What is Pintel?

PINTEL is a messenger app that enables you to chat without sharing your phone number, email id or any ID. You can download an app, generate a temporary PIN and others can message you on that PIN.

 

For example, you meet a person on the flight or in a club and want to keep in touch. You can generate a PIN and give it to the person. He/she can communicate with you on that PIN. You can delete the PIN if you wish to stop further communication with this person.

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How is Pintel different from other common messaging apps?

Most common messaging apps are used to communicate with people on your contacts list, whose phone numbers you have. Pintel is for communicating with people you do not wish to share your phone number with

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Who can I message using Pintel?

You can message any other Pintel user. However, you will need the the other person's PIN. Pintel is designed to communicate without sharing phone number, email id or any other personal ID. You can generate a temporary PIN and give it to others who can then message you on that PIN.

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Can I message someone not having Pintel?

No. Both users need to have Pintel app for messaging. You can ask the other person to download the app.

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What are PINS?

PINS are temporary disposable contact IDs. Think of PIN as a temporary phone number for just messaging. You can create as many PINS as you want. You can keep each PIN for as long as you want.

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How do I share my PIN or get the other person's PIN?

You have to get the PIN just like you would get a person's phone number, in person or online. As PINS are disposable IDs, you can safely share your PINS in classifieds, dating/networking websites and on secret sharing apps.

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Do I need to create a PIN to message someone?

Yes, when you send a message to another PIN, you will be asked to either create a new PIN or select one of your existing PINS. The other user can message you back on this PIN.

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How do I generate a PIN?

Click on PINS tab and click on the Create PIN link. In this, you can type whatever ID you like and click on Create Pin button. If the iD is available, it will add it to your list. If not, it will ask you to try another ID.

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Can I give the same PIN to multiple people?

Yes, you can. But you would not know who is messaging you till they tell you. You will get a message from their PIN.

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How will I know who has messaged me?

When you give a PIN to another person, you can make a note of that. When the first time someone messages you, you will not know who it is, till the person tells you.

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What will happen if I delete a PIN?

All contacts and messages on that PIN will be deleted and no one will be able to contact you on that PIN anymore. 

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How can I delete a PIN?

You can go to PINS tab, left wipe on any PIN and click on the Delete button. It will ask you for a confirmation before deleting the PIN. 

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Can I get a deleted PIN back?

No, once a PIN is deleted, you cannot get the same PIN back. It is deleted permanently.

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Can I transfer my PINS and messages to another phone/device?

No, the PINS and messages are device specific. You cannot transfer them to any other phone. If you would like to change your phone, you can make a note of all PINS in your contacts list and then message them with a new PIN from your new phone.

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Will Pintel work if I change my phone number?

Yes. Pintel will work even if you change your phone number. Pintel is not liked to your phone number or email id in any way. It is just linked to your device.

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What happens if I lose my phone?

You will lose all the PINS and messages. The PINS and messages are device specific. They cannot be transferred to another device. It is best to keep a copy of your contacts so that you can inform them about your change of PINS.

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How can I delete chats?

On chats tab, you can left swipe on any chat and select the Delete option. It will show you two options. You can either delete the messages on your phone only or you can delete messages on both phones (phone of the person you sent the message to).

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Can I recover my deleted chats?

No, the chats once deleted are removed permanently. You cannot get them back.

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Will deleting chats delete the pictures that I sent?

Any pictures that you send are NOT accessible once you delete the chat from both phones. However, the user can take a screenshot of any picture that you send so exercise due caution while sending pictures.

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Can I use Pintel for group messaging?

No, Pintel cannot be used for group messaging at the moment. It can be used only for one to one messaging.

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How do I use emoticons and smileys?

You can enable the Emoji keyboard on your iPhone. If you are using iOS version 5 or higher, click here to find the instructions to enable Emoji.  

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